Privacy Policy

Privacy Policy

Last updated: 2026-03-06

At Lowellita, accessible from lowellita.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Lowellita and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at customer@lowellita.com .

1. Information We Collect
When you visit our site or make a purchase, we collect certain information from you. This may include:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may ask for your name, billing address, shipping address, email address, phone number, and payment information (credit card details are processed securely by our payment processor and are not stored by us).

• Device Information: When you visit our website, we automatically collect information about your device, such as your IP address, browser type, time zone, and browsing behavior (pages viewed, referring URLs).

2. How We Use Your Information
We use the information we collect for the following purposes:

• To process and fulfill your orders (including shipping confirmations and invoices).

• To communicate with you about your order, returns, or customer service inquiries.

• To send you marketing emails or newsletters (you may opt out at any time).

• To improve our website, products, and customer experience.

• To detect and prevent fraud.

3. Cookies and Tracking Technologies
Lowellita uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device. They help us remember your preferences, understand how you interact with our site, and improve site functionality.

You can choose to disable cookies through your browser settings, but please note that some parts of our website may not function properly as a result.

4. Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information to others. We only share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

• Payment processors (e.g., PayPal, Stripe) to securely handle transactions.

• Shipping carriers (e.g., USPS, FedEx) to deliver your orders.

• Analytics providers (e.g., Google Analytics) to help us understand how customers use our site.

These third parties are contractually obligated to keep your information confidential and use it only for the purposes of providing their services to us.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through secure gateways and your payment information is encrypted. However, please remember that no method of transmission over the Internet is 100% secure.

6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.

• The right to request correction or deletion of your data.

• The right to opt out of marketing communications.

To exercise any of these rights, please contact us at customer@lowellita.com .

7. Children's Privacy
Lowellita does not knowingly collect any personal information from children under the age of 13. If you believe that your child has provided this information on our website, please contact us immediately, and we will promptly remove such information.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Lowellita
📧 customer@lowellita.com